Customized training helps RMM Solutions grow

RMM Solutions - Northcentral Technical College

Organization: 

RMM Solutions designs, implements and manages technology for small and medium sized businesses and education clients. Popular services include: advanced security systems, Cloud IT, data backups, data security, remote monitoring and maintenance.

Need: 

RMM is a growing company with many additional opportunities. However, with growth comes change and the need to communicate, adjust and manage change.

Solution: 

Northcentral Technical College Business and Industry Solutions developed customized supervision and leadership training for RMM Solutions employees. Courses allow RMM employees to demonstrate behaviors of high integrity and accountability with both internal and external clients.

Results: 

The training brought better alignment between leadership and staff. A common language was created between all employees which enhanced team work throughout the company. RMM saw increased productivity, retention of clients and staff. The company expanded capacity for new clients and employees gained opportunities to move up. 

RMM is continuing to grow and continuing its relationship with NTC Business and Industry Solutions.