Automotive Service Management

Program Name: 
Automotive Service Management
Certificate Number: 
20-602-2

If you want to focus your automotive career to work more directly with customers, this program will give you the necessary skills and knowledge. You’ll learn techniques to maximize profitability and customer satisfaction. You will also develop your communication skills and learn how psychology applies to workplace relationships. Upon completion, you’ll be ready to assume a management role in service or customer relations.

Occupation Titles: 
  • Customer Relations Specialist
  • Service Consultant
  • Service Manager 
 
Prerequisites: 
No
Credit: 
This is a credit certificate
Offered at this College: 
Offered At: 
  • Appleton
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  • Program is part of a stackable pathway at this college. Click icon for career pathways rep.
  • Program transfers from this college to other institutions.* Click icon for college transfer info.
  • Program can be completed entirely online at this college.
*It is strongly recommended you secure the agreement with the institution you intend to transfer to.