Customer Service Assistant 2

Program Name: 
Customer Service Assistant 2
Certificate Number: 
n/a

Advance customer service abilities, which include gaining additional computer application skills in the office setting, sharpening written and interpersonal skills and developing an understanding of records management systems in this short-term certificate program. Expand knowledge of the customer service process and learn strategies that can be applied to numerous customer service situations.

  • Evening completion options are available for this certificate.
  • Some credits earned in Customer Service Assistant, Level 2 may be applied toward degree and diploma programs within WCTC’s School of Business.
Prerequisites: 
Yes
Credit: 
This is a credit certificate
Offered at this College: 
Offered At: 

Pewaukee

Legend:

These icons may appear next to a college name:

  • Program is part of a stackable pathway at this college. Click icon for career pathways rep.
  • Program transfers from this college to other institutions.* Click icon for college transfer info.
  • Program can be completed entirely online at this college.
*It is strongly recommended you secure the agreement with the institution you intend to transfer to.