Customer Service Certificate

Program Name: 
Customer Service Certificate
Certificate Number: 
97-106-5

This certificate prepares students for entry level customer service positions such as customer service representative or receptionist.

The coursework offers a foundation in computer skills typically used in customer service careers as well as develops the skills and techniques focused on meeting customer wants and needs.

Individuals interested in this field should enjoy providing information to and resolving issues for customers whether it is in person, using the telephone or on the Internet. They must also enjoy working with a computer to input and access electronic data.

Occupation Titles: 
  • Customer Service Representative
  • Receptionist
Prerequisites: 
No
Credit: 
This is a credit certificate
Offered at this College: 
Offered At: 
  • Beaver Dam
  • Fond du Lac
  • West Bend
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  • Program is part of a stackable pathway at this college. Click icon for career pathways rep.
  • Program transfers from this college to other institutions.* Click icon for college transfer info.
  • Program can be completed entirely online at this college.
*It is strongly recommended you secure the agreement with the institution you intend to transfer to.