Customer Service Representative

When you have solid customer service skills, your value to prospective employers increases. Our Customer Service Representative Pathway Certificate is a great starting point if you’re planning a career that puts you in front of the public.

Earned in just one term, this certificate tells prospective employers that you know how to work with people, have good computer skills, and understand the sales process.

The pathway represents a laddered approach to career preparation. Graduates can enter the workforce directly, or use the certificate as the first rung of the ladder that can lead to a Sales Representative technical diploma or Sales Management associate's degree.

Program Name: 
Customer Service Representative
Program Number: 
61-104-1
Type of Degree/Diploma: 
Certificate
Legend:

These icons may appear next to a college name:

  • Program is part of a stackable pathway at this college. Click icon for career pathways rep.
  • Program transfers from this college to other institutions.* Click icon for college transfer info.
  • Program can be completed entirely online at this college.
*It is strongly recommended you secure the agreement with the institution you intend to transfer to.

Employment Snapshot