User Support Technician (IT)

Receive Apple support training, along with mobile device repair and administration, through this 12-credit program. The coursework prepares you for Apple ACSP, CompTIA's Mobility+ and HDI-SCA, HDI-DST, and ITIL Foundation industry-standard certifications.

Career Outlook: According to the Bureau of Labor Statistics, employment of IT computer support specialists is projected to grow 17 percent from 2012 to 2022. Growth will be highest at firms that provide cloud-computing technology.

Career Pathway: After earning this diploma, the credits can be applied toward completing the IT Computer Support Specialist associate degree. 

Program Name: 
User Support Technician (IT)
Program Number: 
30-154-6
Type of Degree/Diploma: 
Technical Diploma
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  • Program is part of a stackable pathway at this college. Click icon for career pathways rep.
  • Program transfers from this college to other institutions.* Click icon for college transfer info.
  • Program can be completed entirely online at this college.
*It is strongly recommended you secure the agreement with the institution you intend to transfer to.

Employment Snapshot

Wisconsin TechConnect Job Openings for this Career Program: