This certificate will prepare the learner to assume the position of oversight and people management within any business organization with a specific focus on customer service, management, and leadership. This certificate, upon successful completion, will include a national certification as a “Customer Service Specialist” combined with leadership and business coursework. Tuition for this certificate includes the cost of the national exam.
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- Program is part of a stackable pathway at this college. Click icon for career pathways rep.
- Program transfers from this college to other institutions.* Click icon for college transfer info.
- Program can be completed entirely online at this college.